In a bid to create opportunities for jobseekers, the Office of the Provincial Public Employment Service Manager, in partnership with TESDA Cavite Provincial Office, has successfully concluded the Community-Based Training on Contact Center Services NC II.
The program, held from November 27 to December 20, 2024, combined 13 days of online learning with 5 days of in-person training at the Cavite Provincial Capitol compound in Trece Martires City. Participants, including displaced POGO workers, OFWs, OFW dependents, and unemployed individuals, were trained to become certified customer service professionals, equipped with the skills to thrive in the fast-growing contact center industry.
Designed to address unemployment and skill gaps, the training program aimed to open doors to new career paths while fostering personal and professional growth. By empowering participants to meet industry standards, this initiative serves as a stepping stone for many toward financial stability and meaningful employment.
The program culminated in a graduation ceremony on December 20, 2024, at the Ceremonial Hall which featured inspiring messages from key leaders, including Ms. Rizalie Pinpin-Enero, PESO Manager, Ms. Evangeline E. Plazo, TESDA Cavite Officer-in-Charge, Mr. Earl Jim D. Sumaoang, University and Community Partnership Supervisor – Foundever Philippines Corporation, and Mr. John Ray B. Malaca, President/TVI Head of IExcel School of Communication and Technical Skills, Inc., emphasizing the importance of education and perseverance in achieving success.
This collaborative initiative highlights the shared commitment of OPPESM and TESDA to uplift communities by providing life-changing opportunities through skill development and job placement.
